We defined a strategy to manage sustainability based on four key lines:



Technological and structural improvements are considered since the hospitals’ purchase or design. We always consider how the consumption of resources and the reduction of the environmental footprint can be improved. Through continuous and proactive actions, we aim to maximize the efficiency of our hospitals to make them more resilient. Some initiatives we contemplate when acquiring a new hospital are renewable energy on-site, substitution for efficient LED lights, change of boilers and HVAC systems to decrease our emissions, installation of treatment plants to reduce stress on drainage systems and water reuse for irrigation and bathrooms, thermal insulation, efficient bathroom furniture, among others.



We seek to increase the profitability of our business, the sustained generation of jobs in the market, and provide quality medical care for previously unattended social classes.



We aim to begin and continue operations in communities in need of health services based on the number of inhabitants or the quality of the services currently offered. Furthermore, we directly benefit our surrounding communities by creating jobs, providing medical attention to the most vulnerable populations via Fundación MAC and functioning as collection centers and shelters during emergencies.



We fully comply with our legal and internal responsibilities and obligations and aim to be transparent and honest with all our stakeholders. Through our different committees we ensure accountability and fairness for all our operations.

During 2021, we formally created the ESG Department, which will manage these topics and ensure compliance throughout all of our operations.

We strive to strengthen ESG policies and the best corporate business practices, increasing the application and monitoring of their compliance through the ESG Department. Through the creation and publication of policies, commitments and clear goals, as well as the implementation of awareness and training campaigns, we will seek to incorporate the strategy into our DNA and everyday activities.”

Biaani Sotomayor
Chief ESG Officer

Strategic priorities

During 2021, we launched our first materiality assessment and stakeholder engagement, aiming to identify material topics to report, as well as tendencies, risks and opportunities in order to correctly manage financial, environmental, social and governance (ESG) topics and risks. We followed the Global Reporting Initiative (GRI) methodology and incorporated the financial materiality established by the Sustainability Accounting Standards Board (SASB) for the Health Care Industry.

We are committed to contribute to the 2030 Agenda and the Sustainable Development Goals (SDG).